Bitan Desk Own Ticketing & Support System

Bitan Desk – Your Own Secure Ticketing & Support System

Bitan Desk is a powerful, self-hosted PHP-based support ticket system designed for businesses that want complete control over customer service operations—without recurring fees. Based on the robust features of  Bitan Desk transforms into your own fully branded helpdesk solution.

✅ Ticket Management System – Organize and track support tickets with priority levels, departments, and real-time status updates.

✅ Knowledge Base & FAQs – Help customers find answers instantly with a structured, searchable knowledge base and categorized FAQs.

✅ Multi-role Access – Secure role-based login for Admins, Support Agents, and Customers with full permission control.

✅ 100% Self-Hosted – Store your data locally or on your private cloud. No third-party servers. Your data. Your rules.

✅ No Monthly/Yearly Fees – One-time setup, zero renewals. Unlike SaaS platforms, Bitan Desk gives unlimited access to your own database with no hidden costs.

✅ Customizable & Scalable – Fully customizable layout and multilingual support, making it ideal for startups, IT companies, and enterprises alike.

Bitan Desk is built to empower businesses with a secure, cost-effective, and fully owned support solution—whether deployed on a local server or a cloud VPS. Perfect for organizations that value privacy, branding, and complete system control.